If you want to finance your Hyundai, you need to have great customer service. Hyundai Motor Finance (HMF) can help you if you have questions about your account, need help in an emergency on the side of the road, or want to look into your lease-end choices. The article provide details about the different ways that HMF offers customer service, making sure that you have all the information you need.
Contents
Customer Service Department
Phone Number: 800-523-4030
Do you need help with your Hyundai Motor Finance account? The supportive customer service team is open 24 hours a day, seven days a week. Call 800-523-4030 if you want to know about the state of your account, recent payments, or your payoff. Before you call, make sure you have your account number or SSN on hand.
Collections Department
Phone Number: 800-523-7020
Collections can be a sensitive topic, but HMFUSA – Hyundai Motor Finance makes sure to handle the situation professionally and politely. The following times (Eastern Time) are when the Collections Department is open:
- Monday to Friday: 8 a.m. to 10 p.m.
- Saturday: 8 a.m. to 4:30 p.m.
- Sunday: 8 a.m. to 5 p.m.
Roadside Assistance
Phone Number: 800-243-7766
In case of a roadside emergency, you need trusted help. All year long, Hyundai Motor Finance Roadside Assistance is available 24 hours a day, seven days a week. Dial 800-243-7766 if your Hyundai needs a jump start, a new tire, or to be towed. With their help, you’ll be back on the road safely.
Lease-End Servicing Team
Phone Number: 855-463-5378
As your lease period reaches its end, you’ll have questions regarding returning your vehicle. The Lease-End Servicing Team is accessible Monday through Friday, 8 a.m. to 9 p.m. (Eastern Time). They will walk you through the lease return procedure, explain your alternatives, and ensure a smooth transfer.
Written Correspondence
Hyundai Motor Finance offers written communications at the following addresses:
- Lease Payments: Hyundai Motor Finance P.O. Box 660891 Dallas, TX 75266-0891 (Include your account number on the check.)
- Written Correspondence Only (Not Payments): Hyundai Motor Finance P.O. Box 20829 Fountain Valley, CA 92728
- Direct Credit Disputes: Hyundai Motor Finance – Credit Dispute P.O. Box 20835 Fountain Valley, CA 92728
- Finance Payments: Hyundai Motor Finance P.O. Box 650805 Dallas, TX 75265-0805 (Include your account number on the check.)
Conclusion
Hyundai Motor Finance values customer happiness. Whether it’s about payments, leasing conditions, or unanticipated occurrences, their devoted teams are here to help. Keep this contact information handy, and drive with confidence knowing Hyundai has your back.